A medical administrative assistant is essential to the smooth running of a medical office. These individuals typically possess outstanding clerical skills but go beyond that of a simple secretary. Medical administrative assistants not only possess a basic medical knowledge but can also bring a myriad of skills to the workplace including knowledge of medical billing, transcription, Medicare and Medicaid practices, experiences with insurance claims, and many other valuable tools.
Medical administrative assistants are typically better compensated than their non-medical counterparts as a result of the extensive training, education, and demands of the position. Experience, education, certification, and references all play a role in obtaining a position with good compensation, benefits, and a healthy office environment. Because medical administrative assistants are often the first person to greet potential, first time, or returning patients, clear and friendly communication skills are also vital whether on the phone or in person.